Arwibon Q12Plus Electric Scooter

We offer free shipping on all products (except accessories), with daily dispatch from our local warehouse.
Order processing time: 1-2 business days
Arrival time: 2-7 business days

For other destinations or any questions, please feel free to contact us at support@gzrider.com, we are always here to help.

More about shipping policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

More about Return Policy

GZRider e‑bikes include a 12‑month warranty，and up to 2 years warranty—just submit your proof of purchase at GZRider.com/support and we’ll respond within two business days to arrange repair or replacement.
For questions,
Email ：support@gzrider.com
Call ：+1 (213) 257‑47287 (M–F 9 am–6 pm PT) or use live chat on our site.
Learn more at  Warranty.